CoSy Support

Welcome to Cosy Support, where we provide assistance to users of the CoSy course booking system, CoSy Training Administrators, and users of the Self-Service Training Data Service.

If you have a general question about how eLearning works, our eLearning FAQ may provide you with the answers you need.

We also have FAQs for specific courses such as Research Integrity and Consent.

If you have a question about a particular course and know the training provider, we recommend contacting them directly for specific knowledge about their courses.  

If you require further assistance or have a question not covered by our FAQs, please contact CoSy Support using our online contact form below. 

Contact Form

Our support team is available to assist you between 08.30-17:00, Monday to Friday, excluding bank holidays and University closures. If you submit a question over the weekend, rest assured that we will reply to you as soon as possible after the weekend.

Please note: We are unable to offer guidance or advice on any matters relating to Information Security Awareness Training. Further information can be found on the Information Security website.